{"id":14,"date":"2026-11-04T09:13:13","date_gmt":"2026-11-04T06:13:13","guid":{"rendered":"https:\/\/brvsoftware.com\/?page_id=14"},"modified":"2026-11-04T10:42:53","modified_gmt":"2026-11-04T07:42:53","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/brvsoftware.com\/tr\/refund-policy\/","title":{"rendered":"Geri \u00d6deme ve \u0130ade Politikas\u0131"},"content":{"rendered":"<main id='oxy-main'><section class=\"oxy-container-14-175 oxy-container bs-policy-page\" id=\"policy-top\"><article class=\"oxy-container-14-174 oxy-container bs-policy-article\"><div class=\"bde-woo-breadcrumb-14-176 bde-woo-breadcrumb breakdance-woocommerce\"><nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\"><span class=\"bde-woo-breadcrumb-item\" data-no-translation=\"\" data-trp-gettext=\"\">Ana Sayfa<\/span><\/nav><\/div><h1 class=\"oxy-text-14-101 oxy-text bs-policy-title\">\nGeri \u00d6deme ve \u0130ade Politikas\u0131\n<\/h1><p class=\"oxy-text-14-102 oxy-text bs-policy-lead\">\nYaz\u0131l\u0131m, dijital lisans ve abonelik sat\u0131n al\u0131mlar\u0131nda teslimat, iptal ve geri \u00f6deme ba\u015fvurular\u0131.\n<\/p><p class=\"oxy-text-14-103 oxy-text bs-policy-meta\">\nSon g\u00fcncelleme: 4 Kas\u0131m 2026<br>\u0130leti\u015fim: <a class=\"bs-policy-link\" href=\"mailto:info@brvsoftware.com\">info@brvsoftware.com<\/a>\n<\/p><nav class=\"oxy-container-14-108 oxy-container bs-policy-nav\" aria-label=\"Policy sections\"><a class=\"oxy-text-link-14-106 oxy-text-link bs-policy-link\" href=\"#refund-request\" target=\"_self\">\nDestek talebi\n<\/a><a class=\"oxy-text-link-14-107 oxy-text-link bs-policy-link\" href=\"https:\/\/brvsoftware.com\/tr\/privacy-policy\/\" target=\"_self\">\nGizlilik politikas\u0131\n<\/a><\/nav><section class=\"oxy-container-14-147 oxy-container bs-policy-section\"><h2 class=\"oxy-text-14-144 oxy-text bs-policy-heading\">\n1. Kapsam ve sat\u0131n ald\u0131\u011f\u0131n\u0131z hak\n<\/h2><p class=\"oxy-text-14-145 oxy-text bs-policy-text\">\nBu politika BRV Software taraf\u0131ndan sunulan yaz\u0131l\u0131m \u00fcr\u00fcnleri, Chrome\/taray\u0131c\u0131 eklentileri, WordPress eklentileri, dijital lisanslar ve abonelikler i\u00e7in ge\u00e7erlidir. Format Painter Pro da bu kapsamdad\u0131r. Fiziksel \u00fcr\u00fcn, ambalaj, kargo veya iade g\u00f6nderimi ko\u015fullar\u0131 dijital yaz\u0131l\u0131ma uygulanmaz. Dan\u0131\u015fmanl\u0131k veya \u00f6zel geli\u015ftirme \u00e7al\u0131\u015fmalar\u0131 ayr\u0131ca kararla\u015ft\u0131r\u0131lan kapsam, teslim ve \u00f6deme ko\u015fullar\u0131na tabidir; bu sayfa bu \u00e7al\u0131\u015fmalar i\u00e7in yeni bir iptal bedeli veya ek \u00fccret olu\u015fturmaz.\n<\/p><p class=\"oxy-text-14-146 oxy-text bs-policy-text\">\nFiyat, vergi, lisans s\u00fcresi, kurulum\/site\/cihaz s\u0131n\u0131r\u0131, destek ve g\u00fcncelleme kapsam\u0131 ile varsa deneme ve otomatik yenileme ko\u015fullar\u0131 \u00fcr\u00fcn\/plan a\u00e7\u0131klamas\u0131nda ve \u00f6deme ad\u0131m\u0131nda belirtilir. A\u00e7\u0131k\u00e7a sunulmad\u0131k\u00e7a \u00f6m\u00fcr boyu lisans, \u00fccretsiz deneme, s\u0131n\u0131rs\u0131z kurulum veya belirli bir geri \u00f6deme garantisi varsay\u0131lmamal\u0131d\u0131r. \u00dcr\u00fcne \u00f6zel olarak a\u00e7\u0131k\u00e7a sunulan daha elveri\u015fli haklar ve vazge\u00e7ilemeyen t\u00fcketici haklar\u0131 korunur.\n<\/p><\/section><section class=\"oxy-container-14-151 oxy-container bs-policy-section\"><h2 class=\"oxy-text-14-148 oxy-text bs-policy-heading\">\n2. \u00d6deme, sat\u0131c\u0131 ve dijital teslimat\n<\/h2><p class=\"oxy-text-14-149 oxy-text bs-policy-text\">\nPaddle \u00fczerinden tamamlanan i\u015flemlerde Paddle yetkili yeniden sat\u0131c\u0131 ve Merchant of Record olarak hareket eder; <a class=\"bs-policy-link\" href=\"https:\/\/www.paddle.com\/legal\/buyer-terms\">Paddle al\u0131c\u0131 ko\u015fullar\u0131<\/a> ve <a class=\"bs-policy-link\" href=\"https:\/\/www.paddle.com\/legal\/refund-policy\">Paddle geri \u00f6deme politikas\u0131<\/a> ayr\u0131ca ge\u00e7erlidir. BRV Software yaz\u0131l\u0131m\u0131 ve teknik\/lisans deste\u011fini sa\u011flar. \u0130\u015fleminizin sat\u0131c\u0131s\u0131n\u0131 ve fatura ayr\u0131nt\u0131lar\u0131n\u0131 \u00f6deme ekran\u0131 ile makbuzunuzdan kontrol edebilirsiniz.\n<\/p><p class=\"oxy-text-14-150 oxy-text bs-policy-text\">\nTeslimat \u00fcr\u00fcne g\u00f6re indirme, m\u00fc\u015fteri hesab\u0131, sipari\u015f e-postas\u0131, lisans anahtar\u0131 veya \u00fcr\u00fcn\u00fcn yetkili da\u011f\u0131t\u0131m kanal\u0131 \u00fczerinden eri\u015fim \u015feklinde olabilir. Ba\u015far\u0131l\u0131 \u00f6deme sonras\u0131nda eri\u015fim ya da lisans ula\u015fmad\u0131ysa e-posta klas\u00f6rlerini ve hesab\u0131n\u0131z\u0131 kontrol edip bize yaz\u0131n. Format Painter Pro bir Chrome eklentisidir; Google lisans sat\u0131\u015f\u0131n\u0131n sat\u0131c\u0131s\u0131 veya \u00f6deme i\u015flemcisi de\u011fildir.\n<\/p><\/section><section class=\"oxy-container-14-155 oxy-container bs-policy-section\"><h2 class=\"oxy-text-14-152 oxy-text bs-policy-heading\" id=\"refund-request\">\n3. Nas\u0131l ba\u015fvurulur?\n<\/h2><p class=\"oxy-text-14-153 oxy-text bs-policy-text\">\n\u0130ade, teslimat sorunu, m\u00fckerrer tahsilat, hatal\u0131 sipari\u015f veya teknik problem i\u00e7in <a class=\"bs-policy-link\" href=\"mailto:info@brvsoftware.com\">info@brvsoftware.com<\/a>adresine yaz\u0131n. Paddle i\u015flemleri i\u00e7in makbuzunuzdaki destek ba\u011flant\u0131s\u0131n\u0131 veya <a class=\"bs-policy-link\" href=\"https:\/\/paddle.net\">Paddle al\u0131c\u0131 deste\u011fini<\/a>de kullanabilirsiniz. Sipari\u015f\/i\u015flem referans\u0131 ve sat\u0131n al\u0131rken kullan\u0131lan e-posta adresi. \u00dcr\u00fcn veya plan ad\u0131 ve talebinizin k\u0131sa a\u00e7\u0131klamas\u0131. Teknik sorun varsa \u00fcr\u00fcn\/taray\u0131c\u0131\/WordPress s\u00fcr\u00fcm\u00fc ve hassas bilgilerden ar\u0131nd\u0131r\u0131lm\u0131\u015f hata bilgisi.\n<\/p><p class=\"oxy-text-14-154 oxy-text bs-policy-text\">\nTam kart bilgisi, \u015fifre veya aktivasyon belirteci g\u00f6ndermeyin. Ba\u015fvurular i\u015flem ko\u015fullar\u0131 ve uygulanabilir haklar \u00e7er\u00e7evesinde de\u011ferlendirilir. Teknik destek sunulmas\u0131, kanuni iade veya cayma hakk\u0131n\u0131z\u0131 kullanmadan \u00f6nce b\u00fct\u00fcn destek ad\u0131mlar\u0131n\u0131 t\u00fcketmeniz gerekti\u011fi anlam\u0131na gelmez.\n<\/p><\/section><section class=\"oxy-container-14-159 oxy-container bs-policy-section\"><h2 class=\"oxy-text-14-156 oxy-text bs-policy-heading\">\n4. Geri \u00f6deme ve cayma haklar\u0131\n<\/h2><p class=\"oxy-text-14-157 oxy-text bs-policy-text\">\nGe\u00e7erli cayma s\u00fcreleri, dijital i\u00e7eri\u011fin ifas\u0131na ili\u015fkin kurallar ve kanuni istisnalar; \u00fclkenize, i\u015fleminize ve verilmi\u015f ge\u00e7erli onaylara g\u00f6re de\u011fi\u015febilir. Paddle i\u015flemlerinde g\u00fcncel \u00fclke bazl\u0131 ve takdire ba\u011fl\u0131 iade kurallar\u0131 yukar\u0131daki Paddle politikas\u0131nda a\u00e7\u0131klan\u0131r. Bu sayfa ko\u015fulsuz bir 14 veya 30 g\u00fcnl\u00fck ticari garanti vermez; talebin zaman\u0131nda iletilmesi her durumda otomatik onay anlam\u0131na gelmez.\n<\/p><p class=\"oxy-text-14-158 oxy-text bs-policy-text\">\n\u00dcr\u00fcn\u00fcn a\u00e7\u0131klamaya uymamas\u0131, temel \u00f6zelliklere eri\u015fimi engelleyen kusurlar, teslimat\u0131n ger\u00e7ekle\u015fmemesi veya m\u00fckerrer tahsilat gibi konulardaki kanuni haklar\u0131n\u0131z sakl\u0131d\u0131r. Lisans\u0131 etkinle\u015ftirmi\u015f olman\u0131z tek ba\u015f\u0131na b\u00fct\u00fcn haklar\u0131n\u0131z\u0131 ortadan kald\u0131rmaz. Zorunlu t\u00fcketici korumas\u0131 ve sat\u0131n al\u0131rken a\u00e7\u0131k\u00e7a sunulan daha elveri\u015fli ko\u015fullar, bunlarla \u00e7eli\u015fen bir s\u0131n\u0131rlamaya \u00fcst\u00fcn gelir.\n<\/p><\/section><section class=\"oxy-container-14-164 oxy-container bs-policy-section\"><h2 class=\"oxy-text-14-160 oxy-text bs-policy-heading\">\n5. Abonelik iptali ve lisans\u0131n kald\u0131r\u0131lmas\u0131\n<\/h2><p class=\"oxy-text-14-161 oxy-text bs-policy-text\">\nOtomatik yenilenen bir plan sat\u0131n ald\u0131ysan\u0131z, gelecek tahsilatlar\u0131 durdurmak i\u00e7in sipari\u015f e-postas\u0131 veya m\u00fc\u015fteri hesab\u0131ndaki abonelik y\u00f6netimi ba\u011flant\u0131s\u0131n\u0131 ya da \u00f6deme sa\u011flay\u0131c\u0131s\u0131n\u0131n destek kanal\u0131n\u0131 kullan\u0131n. Paddle abonelikleri, ge\u00e7erli \u00f6deme d\u00f6neminin sonunda etkili olacak \u015fekilde iptal edilebilir. \u0130\u015fleminize \u00f6zel d\u00f6nem ve ko\u015fullar m\u00fc\u015fteri portal\u0131nda g\u00f6sterilir.\n<\/p><p class=\"oxy-text-14-162 oxy-text bs-policy-note\">\nYaz\u0131l\u0131m\u0131 silmek, WordPress eklentisini kapatmak veya lisans\u0131 bir cihazdan\/siteden kald\u0131rmak aboneli\u011fi iptal etmez ve geri \u00f6deme talebi olu\u015fturmaz. Abonelik iptali ile ge\u00e7mi\u015f bir \u00f6demenin iadesi ayr\u0131 i\u015flemlerdir.\n<\/p><p class=\"oxy-text-14-163 oxy-text bs-policy-text\">\nOnaylanan iade, \u00f6deme iptali veya uyu\u015fmazl\u0131k ilgili sat\u0131n al\u0131ma ba\u011fl\u0131 kullan\u0131m hakk\u0131n\u0131 etkileyebilir. Mevcut d\u00f6nemin sonucu ve eri\u015fimin sona ermesi i\u015flem ko\u015fullar\u0131 ile uygulanabilir haklara ba\u011fl\u0131d\u0131r.\n<\/p><\/section><section class=\"oxy-container-14-169 oxy-container bs-policy-section\"><h2 class=\"oxy-text-14-165 oxy-text bs-policy-heading\">\n6. Geri \u00f6demenin i\u015flenmesi ve uyumluluk\n<\/h2><p class=\"oxy-text-14-166 oxy-text bs-policy-text\">\nOnaylanan geri \u00f6deme, m\u00fcmk\u00fcn oldu\u011funda ilk \u00f6deme y\u00f6ntemi \u00fczerinden ilgili \u00f6deme sa\u011flay\u0131c\u0131s\u0131 taraf\u0131ndan y\u00fcr\u00fct\u00fcl\u00fcr. Hesaba yans\u0131ma s\u00fcresi i\u015flem t\u00fcr\u00fc ve banka\/\u00f6deme kurulu\u015funa g\u00f6re de\u011fi\u015fir; i\u015flem sa\u011flay\u0131c\u0131s\u0131n\u0131n bildirimi ve ge\u00e7erli yasal s\u00fcreler esas al\u0131n\u0131r. Bildirilmi\u015f bir geri \u00f6deme g\u00f6r\u00fcnm\u00fcyorsa i\u015flem referans\u0131yla \u00f6deme deste\u011fine ba\u015fvurun.\n<\/p><p class=\"oxy-text-14-167 oxy-text bs-policy-text\">\nSat\u0131n almadan \u00f6nce \u00fcr\u00fcn\u00fcn g\u00fcncel sistem gereksinimlerini ve kullan\u0131m s\u0131n\u0131rlar\u0131n\u0131 inceleyin. Format Painter Pro\u2019nun mevcut s\u00fcr\u00fcm\u00fc Chrome 137 veya \u00fczerini gerektirir; korumal\u0131 Chrome sayfalar\u0131nda \u00e7al\u0131\u015fmaz ve stil uygulamalar\u0131 ge\u00e7ici yerel \u00f6nizlemelerdir. WordPress \u00fcr\u00fcnlerinin uyumluluk gereksinimleri kendi \u00fcr\u00fcn sayfalar\u0131nda belirtilir. Teknik destek ve kurulum hakk\u0131 kurtarma talepleri i\u00e7in <a class=\"bs-policy-link\" href=\"mailto:info@brvsoftware.com\">info@brvsoftware.com<\/a>.\n<\/p><p class=\"oxy-text-14-168 oxy-text bs-policy-text\">\nBu sayfa g\u00fcncellenebilir. Sonradan yap\u0131lan de\u011fi\u015fiklikler ge\u00e7mi\u015f sat\u0131n al\u0131mlarda kazan\u0131lm\u0131\u015f veya vazge\u00e7ilemeyen haklar\u0131 geriye d\u00f6n\u00fck olarak ortadan kald\u0131rmaz. Sipari\u015f onay\u0131n\u0131z\u0131 ve sat\u0131n alma ko\u015fullar\u0131n\u0131z\u0131 saklaman\u0131z\u0131 \u00f6neririz.\n<\/p><\/section><nav class=\"oxy-container-14-173 oxy-container bs-policy-nav\" aria-label=\"Related policies\"><a class=\"oxy-text-link-14-170 oxy-text-link bs-policy-link\" href=\"#policy-top\" target=\"_self\">\nBa\u015fa d\u00f6n\n<\/a><a class=\"oxy-text-link-14-171 oxy-text-link bs-policy-link\" href=\"https:\/\/brvsoftware.com\/tr\/privacy-policy\/\" target=\"_self\">\nGizlilik\n<\/a><a class=\"oxy-text-link-14-172 oxy-text-link bs-policy-link\" href=\"mailto:info@brvsoftware.com\" target=\"_self\">\ninfo@brvsoftware.com\n<\/a><\/nav><\/article><\/section><\/main>","protected":false},"excerpt":{"rendered":"<p>Ana Sayfa Refund and Returns Policy Digital delivery, cancellation, and refund requests for software, licenses, and subscriptions. Last updated: 4 November 2026Contact: info@brvsoftware.com Request help Privacy policy 1. Scope and purchase terms This policy covers BRV Software&#8217;s software products, browser extensions, WordPress plugins, digital licenses and subscriptions, including Format Painter Pro. Physical packaging, shipping [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_oxygen_hide_in_design_set":false,"_oxygen_tags":"","footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - BRV Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brvsoftware.com\/tr\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - BRV Software\" \/>\n<meta property=\"og:description\" content=\"Ana Sayfa Refund and Returns Policy Digital delivery, cancellation, and refund requests for software, licenses, and subscriptions. Last updated: 4 November 2026Contact: info@brvsoftware.com Request help Privacy policy 1. Scope and purchase terms This policy covers BRV Software&#039;s software products, browser extensions, WordPress plugins, digital licenses and subscriptions, including Format Painter Pro. 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Last updated: 4 November 2026Contact: info@brvsoftware.com Request help Privacy policy 1. Scope and purchase terms This policy covers BRV Software's software products, browser extensions, WordPress plugins, digital licenses and subscriptions, including Format Painter Pro. 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